The Role Of Information Technology on Travel Agents

The Role Of Information technology on Travel Agents UK military expedition agents industry, part of the tourism industry, has experienced a vital convince over the last xv days (www.findarticles.com). The development of red-brick sophisticated technologies and systems along with the quick evolution of the net hand over facilitated the endeavours of exit agents to pursue an monetary value-effective strategic planning in order to gain and moderate competitive advantage profoundly down some(prenominal) globular and domestic market (Travel manufacture Monitor, April 2003). However the growing of IT and especi e really last(predicate)y the to a greater extent and more extensive utilisation of the Internet by both customers and function agents have manipulated the grammatical construction of the dissemination - one of the most important elements of the marketing incorporate - for tourism industry (Buhalis, 2001). For utilisation booking a pass in the travel agents utilise to be a very heavy subroutine. Enquiries about course destinations, about 25 years agone were all make via telephone, and searched through paper files (www.ft.com). This process was seemingly slower and accustomed to error, because if the files were not kept in order, or papers were lost, it would be impossible to determine whether flights were getable to the customers. Also, issue forth consolidation of the spend booking, i.e.

flights, transport to and from airdrome and booking of hotels all had to be done separately by the customers as the technology elemental did not exist for them to do so and it was awkward for travel agents to control the management of such information. This procedure was set the cost of booking a holiday on, encouraging the customers to travel simply for few days a year peculiarly on the summer season (Mintel, celestial latitude 2001). On the other perish forthwith the introduction of more expeditious information technologies has strained the redesign of distribution channels and provides scarce opportunities for travel... If you want to explicate a full essay, order it on our website: Orderessay

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