TOP MANAGEMENT LEADERSHIP AND MANAGEMENT OF QUALITY

Vision

We aspire to be a world class musical composition produces manufacturer and market leader by providing quality products which system of rulesatically satisfy the needs and expectation of customers

Note: Nibong Tebal Paper Mill Sdn Bhd is termed as NTPM.

Mission

1. To become a world class manufacturer of topic products.

2. To promote culture of Total Quality and continuous melioration in our management system and methods, products and service quality.

3. To break down a work environment where our people can freely stomach and share their ideas and thus making the jobs more challenging and motivating.

4. To be a learning organization through encouraging and providing fortune for individual and team learning.

5. To be environmental friendly.

Quality Policy

NTPM aspires to be the leading(a) supplier of quality paper products through continual utility of quality system, products and services to achieve customer satisfaction.

NTPM pledge to the chase:

a)         Achieve and sustain profitable growth by providing a variety of quality products that consistently meet the needs and expectations of our valued customers.

b)         Strive to comply with the ISO 9001:2000 and other legal requirements and continually mitigate the effectiveness of the quality management system in managing our product quality, cost, delivery, lead time and services.

c)         Provide a conducive works environment and training opportunities to all levels of staff to further develop capability, enhance competency, productivity and competitiveness.

d)         Implement an effective communication system to encourage feedback and promote flow of information for continual improvement.

e)          check and revise the quality objectives constantly to ensure suitability and conformity with the company policy.

f)         Establish a learning organization that practices easily management practice such as ISO 9001:2000, TQM, 5S. TPM and etc. in our manufacturing operations.

Role of Top Management in Quality Excellence

Top management actively promotes Quality Excellence in NTPM through TQM.

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