Financial Analysis

Lewisham Council Website Evaluation
(www.lewisham.gov.uk)

Prepared by : Richard Obahor

Module: Management Information and discourse Systems

January 2009

Table of Content

1. Introduction

2. Lewisham Council Overview

1. Website overview
2. Website statistics
3. Website Demographics

3. Lewisham Website Quality Evaluation Methodology – Webqual 4.0
1. Data Analysis

4. handiness Evaluation
1. Automated Accessibility Evaluation
2. Manual Accessibility Evaluation

5. e-Commerce analysis – jimmy Creation Model

6. Swot Analysis

7. Recommendation

8. Conclusion

9. Bibliography/ Referencing

1. Introduction

The Internet a revolutionary scape:

The impact of digital and internet technology has been a monumental driver in our ever changing world. Organisations, both secret and cosmos sector are embracing its importance as an intrinsic element in achieving required operational levels. The construct of a market-place & ‘market-space’ (McFarlan et al. 1977) merger has been identified by organisations as a critical success factor in their overall divine service offerings.



As Biro suggests imagine doing business without walls and there’s nothing between you and your customer (Biro 1997; cited by Groucutt & Griseri 2004).

The internet has morphed from universe still a shop-front/medium to relay information for
organisations to a “point of purchase” (e-commerce). An arguably slow progression though in terms of organisations failing to timely realise the hazard this tool represents in considerations of Ease of Transaction, Reliability , Scalability , Effectiveness etc just to mention a few.

The private sector has led the way of life in delivering customer focussed services, which can be accessed 24 hours a day, 7 days a week via the internet. Consequentially, the public’s expectations of how and when they can access public...If you want to get a full essay, order it on our website: Orderessay



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